Brother Printer MFC 9130CW Troubleshooting

The most common error that happens with the Brother MFC 9130CW printer is a problem with the toner cartridge and drum unit assembly. The problem related to printer functions include print, scan, copy, and fax. Always check the network connection to perform various printer functions. The main reason for paper jam error is due to the presence of torn paper. Try to clear the torn papers to avoid paper jam issues in the future. Proceed with the solutions below if the printer shows Printer offline or Paper Jam error.

Brother mfc 9130cw keeps going offline

If the printer status is Offline or Paused, you cannot be able to perform the printing operation. To solve the issue, proceed with the steps below to resolve the problem and perform printing.

  • Make sure that your Brother Printer MFC 9130CW is turned on.
  • If the LCD shows any error messages like paper jam or toner empty, try to troubleshoot the error before you perform printing.
  • Connect your Brother MFC 9130CW printer directly to the computer without using a USB hub.
  • Also, make sure to print the Network Configuration page and check the IP address of it.
  • To set your Brother MFC 9130 printer as default printer on Windows 8, click the Start icon on the main screen of your computer. Go to All Apps and click the Control Panel option from the displayed list to open the Control panel window. Choose the Hardware and Sound option and click Devices and Printers to open the Devices and Printers window. Select the Printer Set as Default Printer to set your Brother printer as default.
  • Open the Devices and Printers window, click the Printer tab and select the Cancel All Documents from the list to delete all print jobs.
  • Click the Printer tab to view the list, select Use Printer Offline and then remove the tick mark next to the option to disable the Use Printer Offline feature.
  • To disable the Pause Printing feature, open the Printer tab, click the Pause Printing option and remove the check mark next to the Pause Printing option.
brother-mfc-9130cw-keeps-going-offline
  • Make sure that you do not have multiple copies of the same printer driver. This happens if you changed the USB port. The other reason for this problem is when you fail to uninstall the current printer driver and installing the same printer driver again from the manufacturer’s site. Ensure that you uninstall the current printer driver before reinstalling the latest version of your Brother printer driver.
  • If you are not able to resolve the issue, try to uninstall the current printer driver and reinstall the latest version. Also, restart your computer to rectify the error.

Brother mfc 9130cw Paper jam

Proceed with the following steps to clear the paper jam error.

  • When you see jammed paper inside the manual feed slot, try to pull out the jammed paper. After you remove the jammed paper, press the Start button on your Brother MFC 9130CW printer to continue printing.
  • If the paper jam occurs at the rear side of the printer, follow the guidelines below to fix the issue.
  • First, open the back cover of the Brother MFC 9130CW printer and make sure to release the fuser cover.
  • Pull the jammed paper from the fuser unit.
  • Ensure that you close the fuser properly and also close the back cover of the Brother MFC 9130CW printer.
  • Open the top cover of the Brother MFC 9130CW printer to remove the jammed paper inside the printer.
  • Lift the toner cartridge and drum unit from the printer. Now, clear the jammed paper.
  • After removing the jammed paper inside the printer, place the toner cartridge and drum unit inside the Brother printer.
  • Close the top cover of the Brother MFC 9130CW printer.
  • If you want to remove the jammed paper from the output paper tray, pull the paper tray from the Brother printer and take out the jammed paper.
  • Ensure that you load enough paper, it needs to be below the maximum paper mark in the output paper tray.
  • Place the paper tray back to its original position in the Brother printer, once you fit the paper correctly in the output paper tray. Adjust the paper guides to fit the paper correctly.
  • You are also advised to remove torn paper inside the document feeder unit to prevent paper jam errors in future.

Brother Mfc 9130cw Printing Problems

    To fix the Brother MFC 9130CW printer not printing issue, perform the instructions given below.

  • Make sure that the Brother MFC 9130CW printer is turned On and no error message displayed on the printer screen.
  • If any error message is displayed, then first try to identify it and perform the required troubleshooting operation.
  • Check if the Brother MFC 9130CW printer is connected to the computer and the USB cable used to connect isn’t damaged.
  • Make sure that the Brother MFC 9130CW printer is selected during printing.
  • Check if the Brother MFC 9130CW printer is set as default on your computer.
  • To check it, click the Start menu followed by Control Panel.
  • Select the Hardware & Sound option and click Devices & Printers.
  • Now, check if there is a white tick-mark inside the green circle on your Brother printer, this means that your printer is set as default.
brother-mfc-9130cw-printing-problems

Brother Mfc 9130cw Paper Tray

To know how to fix the Paper Tray issue, and load paper into the tray, follow the instructions given below.

  • Check if the tray contains a green part at the edges and the front end of it.
  • If the green part of the tray is damaged, then replace it with a new one.
  • Make sure that any part other than the rear tray is not damaged. If damaged, then replace the whole tray.
  • Contact our technical support to know more about how to fix the Brother printer paper tray issue.
  • If you find it difficult to load paper into the main tray, then follow the instructions given below to perform printing.
  • Locate the paper tray of your Brother MFC 9130CW printer. This is found on the front side of the printer.
  • Now, slowly pull out the main tray from the printer.
  • Take a stack of paper you wish to load it on the Brother MFC 9140CW printer.
  • Make sure not to select bent papers.
  • Place the papers into the main tray and adjust the width guides as per the procedures displayed on the side of the printer.
  • After loading the paper into the main tray, push in the tray, and then try a test print.

Brother MFC 9130CW Print Quality

  • Check if the paper you are using for printing is compatible with the Brother MFC9130CW printer.
  • Next, verify if the drum unit and toner cartridge are installed properly. Re-install them if required.
  • Ensure that you have placed the Brother printer on a flat surface.
  • If the prints are blurry, then you have to register the print position of each color.
  • To perform the Auto Registration process, follow the procedure stated below.
  • Tap the Toner icon and select Auto Register.
  • Press the Yes option in the next screen to confirm the registration.
  • Tap the Home button when the Completed message appears on the screen.
brother-mfc-9130cw-print-quality

Brother MFC 9130CW Scanner Not Working

  • Check if the Brother MFC9130CW printer is turned on. Look at the control panel for any error codes.
  • Examine the connection between the Brother printer and device. Reconnect them if needed.
  • Verify if you have selected the correct printer while assigning a scan job.
  • Go to Control Panel and key in Scanner. Select the View Scanners and Cameras option. Verify if the Scanner icon is present there.
  • If not, then you have to install the scanner driver on your system.
  • Next, check the IP Address of the Brother MFC9130CW printer by navigating to the Menu option from the control panel of your printer.
  • Choose the Print Reports option and then select Network Config.
  • Tap the Black Start or Color Start option and then press Stop.
  • If the IP address is not correct, then assign the correct IP address.
  • Finally, disable the firewall temporarily on your system and then try scanning.

Brother MFC 9130CW Won't Connect to Wifi

  • Carry out the following troubleshooting solutions if you are not able to connect your Brother MFC9130CW printer to the Wi-Fi.
  • Restart your router to resolve this issue. Turn off your Brother printer and disconnect it from the power supply.
  • After a few minutes, associate the printer to the power supply and turn on the router.
  • Next, check if the printer is connected to the wireless network. Reconnect them if they are not connected.
  • Also, verify if you have connected the Brother printer to the correct wireless network.
  • Print a Network Configuration page and check the IP Address. Reset the Brother printer to check if the issue has been resolved.
  • Get in touch with technical experts if the above-stated solutions fail.

Disclaimer

brotherprinters.co We focus on offering technical assistance to printer users and are not in any associated with the manufacturer. All the information provided on our site are solely intended for service purpose and not to promote any particular brand or company. The logos, images, and trademarks on the site are for reference purpose. Any action that you take by referring to the guidelines on this site is at your own risk. Our services are payment-based and are rendered only upon the request placed by the users. 

Brother Support

Copyright © 2019 - 2020 brotherprinters.co | All rights are reserved


Top