Brother DCP l2540dw Troubleshooting

If the Brother DCP L2540DW printer shows errors like printer not connected, printer offline, and printer not connected to Wi-Fi error, proceed with the solutions below to quickly resolve the Brother DCP l2540dw troubleshooting problem.

Brother DCP l2540dw Printer Not Connected

  • When the printer not connected message displays on the screen, make sure to check the network and firewall settings.
  • You need to proceed with the following steps to resolve the error.
  • To reset the network card, turn off your Brother DCP L2540DW printer and then turn it on after a few minutes.
  • Connect your Brother DCP L2540DW printer to the wired LAN or Wireless LAN. Make sure to enable the Wired LAN or WLAN to fix the issue. Click the Settings icon on the printer control panel and then select the All Settings option.
  • Go to Network Wired LAN or WLAN Wired Enable or WLAN Enable and then click the ON button to enable the Wired LAN or Wireless LAN feature.
  • Open the internet browser and check whether you can send or receive any emails to verify the network connection on your computer.
  • Check the network cable connection between the Brother printer and the computer. The LED will not blink if you fail to connect the network cable correctly between the device and the printer.
  • Reset the router or switching hub to fix the error. Turn off the router and then press the Power button to turn on your router or switching hub after some time to reset the router or switching hub.
  • Configure the security settings of the access point if you are using a wireless network connection. Make sure to disable the Privacy Separator feature.
  • Follow the steps below to disable the firewall settings on your computer to resolve the Brother DCP l2540dw troubleshooting problem.
  • Go to Windows Firewall Customize Settings to open the customize settings window. Click the Turn off your Windows Firewall option to disable the firewall settings.
Brother DCP l2540dw troubleshooting
  • Make sure to enable the firewall settings again.
  • If you are not able to resolve the issue from the above steps, try to uninstall the Brother printer driver and re-install the latest version of the Full Driver & Software Package of your Brother DCP L2540DW printer from the manufacturer’s site.
  • Open the downloaded software and proceed with the instructions displayed on the screen to start installing the printer driver on your PC
  • When the Connection Type window appears on the screen, click either Wired Network Connection (Ethernet) or Wireless Network Connection. Then, mark the checkbox next to the Custom Install option. Click the Next button after selecting the connection type.
  • If you connect your Brother DCP-L2540DW printer to the router using an Ethernet, select the Wired Network Connection option. If not, select the Wireless Network Connection option.
  • Click the ‘Specify if your machine by address (Advanced Users)’ option and then enter the IP address in it when the Network Search Type window displays on the screen
  • Now, click the Next button after entering the IP address.
  • If you are not able to rectify the problem, you can also get help from our technical support team.

Brother DCP l2540dw Printer Offline

  • When the printer shows the printer status is either offline or paused, follow the solutions below to rectify the Brother DCP L2540DW problem.
  • First, check whether the brother printer is in the sleep mode. If so, wake it.
  • Now, turn on your Brother DCP L2540DW printer. If any error messages like paper jam error, Ink/Toner empty error or paper feed error displays on the LCD, do the Brother DCP l2540dw Troubleshooting steps to rectify the error.
  • Do not use any hub to connect your Brother DCP L2540DW printer to the PC. Make sure to directly connect the Brother printer and the computer using a USB cable.
  • If you are using a wireless network connection, check the IP address of the Brother DCP L2540DW printer in the network configuration report.
  • Do the next steps to set Brother DCP L2540DW as the default printer on Windows 10.
  • Select the Start icon on the left bottom of the main screen of your PC.
  • Go to All Apps Windows System Control Panel to open the Control Panel window.
  • Choose the Hardware and Sound option, click the Devices and Printers option, and then select the Brother DCP L2540DW icon.
  • Select the Set as default printer option.
  • You need to delete the undesired print jobs from the print queue list. Open the Control Panel window, go to Hardware and Sound Devices and Printers and then click the Brother DCP L2540DW icon. Now, select the See What’s Printing option from the list. Open the Printer tab and then click the Cancel All Documents option to cancel all the print jobs in the queue.
  • To enable the Use Printer Online feature, open the Printer tab. Go to See What’s Printing Printer, and then remove the tick mark in the checkbox next to the Use Printer Offline option.
  • To disable the Pause Printing feature, go back to the Printer tab and then choose the See What’s Printing option. Select the Printer option and remove the checkmark next to the Pause printing option.
  • If you have installed the same printer driver multiple times, delete the remaining copies of the driver.
  • Also, ensure that you have installed the correct driver for your Brother DCP L2540DW printer.

Brother DCP l2540dw will Not Connect to Wifi

  • You can configure the wireless settings of your Brother DCP L2540DW printer either using Wi-Fi protected Setup/AOSS or manually. You are recommended to configure the wireless settings using Wi-Fi Protected Setup.
  • To the following steps to configure the wireless settings of your Brother DCP L2540DW printer to resolve the Brother DCP l2540dw troubleshooting problem.
  • Connect the power cord to the Brother printer.
  • Now, press & hold the Power On/Off button till the LED blinks to turn on the Brother DCP L2540DW printer.
  • Press the WPS or AOSS button on your router and then hold the Wi-Fi button on your Brother printer for 2 seconds.
  • The Brother printer starts to search for a WLAN access point.
  • The Wi-Fi LED will blink after you complete the wireless setup.
  • If the Wi-Fi LED does not blink, do the Brother DCP l2540dw Troubleshooting steps depending on the error code printed in the report.
  • Also, it is mandatory to install the Brother DCP L2540DW printer driver software. You can install the printer driver either from the manufacturer site or using the CD-ROM.
  • If the problem persists, perform the steps below to resolve the issue.
  • Turn off the Brother DCP L2540DW printer and turn it on again after three minutes.
  • Download and install the Network Connection Repair tool on your PC. This tool can be used to rectify the network issues by assigning the correct IP address of your printer.
  • Check for any error messages in the WLAN report. If you find the Connection OK message in the WLAN report, you can perform printing over the wireless network.

Brother DCP L2540DW Not Printing

If the Brother DCP L2540DW printer is not printing, there are solutions available for the issue when the printer is

  • A) Connected to a wired network.
  • B) Connected to a wireless network on Windows.
  • C) Connected to a wireless network on Mac.
  • The following are the solutions for the Brother' printer not printing' issue when it is connected to a wired network.

  • Go to the Brother DCP L2540DW printer's control panel and check whether there is any information displayed on it. Touch a button to wake the Brother printer from the sleep mode.
  • If it doesn't wake from the sleep mode, it is possible that the printer is switched off. Check whether the power connections are set correctly and then power on the Brother printer.
  • Check whether the Brother printer is connected to the computer correctly. Ensure that the Brother printer is connected to the power outlet directly and not via a surge protector.
  • Check whether the Link LED glows on the router or hub which connects the computers and the Brother printer.
  • Use the computer's Network Connection Repair tool to troubleshoot the network issues and solve them. Doing so solves the Brother printer printing issue as well. If these steps do not solve the printing issue, uninstall and reinstall the Brother printer driver.
  • The next set of steps apply to the Brother' printer not printing' issue when the Brother printer is connected over a wireless network to a Windows computer.
  • Ensure that the Brother DCP L2540DW printer is switched on and not in the sleep mode.
  • Check whether the Brother printer displays errors on the LCD and perform the corrective actions corresponding to the error as given in the Brother printer manual.
  • Set Brother DCP L2540 as the default printing source and then check whether the issue is resolved.
  • Delete the print jobs on the computer and check whether the printing issue is resolved.
  • Check whether the computer/mobile device which you use to send print jobs to the printer is connected to the correct Wi-Fi SSID.
  • Try disabling the firewall and sending a print job to the Brother printer. If printing begins, it means that the firewall has blocked the computer from the Brother printer. You will need to set up the Brother printer again if these steps did not solve the Brother DCP l2540dw troubleshooting issue.

The steps outlined for solving the 'printer not printing' issue for a Brother printer connected over a wireless network to a Windows computer can be applied for a Mac computer as well.

Brother DCP L2540DW Out Of Memory

The Brother DCP L2540DW printer displays the 'Out of memory' message when the document being processed by the printer for a print function has consumed all of the printer's memory. In such a case, the print function cannot be executed. However, this is a common issue and can be easily resolved by following the guidelines mentioned below. Follow these steps to clear the error message when the copy operation is in progress.

  • Press the Stop/Exit key on the Brother printer to stop scanning. You can also touch the Black Start or Color Start key to copy the pages which have been scanned. Wait until the other print functions which are in progress are complete. If a print operation is in progress, you can follow these steps to clear the error message on the Brother DCP L2540DW printer.
  • Touch the JOB CANCEL button on the Brother printer to clear the existing print jobs from the device's memory. Reduce the Brother printer's print resolution before printing another large file.
  • Navigate to the Brother printer's Printing Preferences option on the computer Print Quality change the value click Apply click OK.
  • If the 'Out of Memory' message appears when a fax operation is in progress, follow these steps to resolve the Brother DCP l2540dw troubleshooting issue.
  • Press the STOP/EXIT button on the Brother printer while scanning is in progress to stop scanning. Ensure that the 'Out of Memory' error message no longer appears and then remove the stored faxes from the Brother printer's memory.
  • Go to the Brother printer's control panel and press Menu Fax Remote Fax Opt Print Fax/Print Document.
  • Press the STOP/EXIT button when the printing is completed.
  • Place a blank sheet of paper on the platen and attempt to print B&W/Color Copy operation. If the copy is white like the original blank page, there is no problem with the scanner. If the copy is in a black/blue color, there is a problem with the Brother device's scanner. To resolve this scanner issue, you will need to contact Brother tech support.

Brother DCP L2540DW Paper Jam

Follow these guidelines to clear paper jam on a Brother DCP L2540 printer.

  • Check whether there is a paper jam in the Brother printer's ADF unit. If there is a paper jam there, raise the ADF cover, and remove the jammed paper. Pull it towards the left when removing it. Close the cover and touch the Stop/Exit button.
  • Check whether there is a paper jam under the document cover. If there is a paper jam under the cover, raise the cover and pull the jammed paper towards the right. Close the cover and press Stop/Exit.
  • If there is a small piece of paper jammed in the ADF, raise the document cover, and use a stiff sheet of paper to push out the jammed paper bit. Close the cover.
Brother DCP l2540dw printer troubleshooting

Brother DCP L2540DW Scanner Not Working

If the printing operation works on the Brother DCP L2540DW printer, but scanning doesn't, you can follow these guidelines to solve the scanning issue.

  • Check whether the Brother printer is in the sleep mode. Tap any
  • Button on the printer's control panel to wake it. If the LCD remains blank, make sure the Brother printer is receiving power and the power cable is connected directly to the power outlet. Remove it from a surge protector/power strip and connect it to the power outlet to restore power supply to the Brother printer. This is because power strips and surge protectors sometimes prevent the Brother printer's powering on process.
  • Check whether the LAN cables, USB cables, and any other cable used to connect the computer and the Brother printer are working correctly. Replace any faulty cable and try performing the scan operation.
  • Check whether the correct IP address has been entered in the IP address field of the Scanner properties dialog box. Check it by going to Devices & Printers Brother printer model Printer properties Network Settings.
  • If it is incorrect, change it and click OK.
  • Make sure the Brother DCP l2540dw troubleshooting issue is not caused by the firewall on the computer. Disable it by going to Windows FirewallCustomize settingsClick the radio buttons beside the Turn off Firewall option on the top and bottom.
  • If the scanner issue isn't resolved even after performing the steps mentioned above, uninstall the Brother printer driver and install it again.

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