Brother MFC J6920dw Install

brother-mfc-j6920dw-install

Install Brother Printer MFC J6920dw(Unboxing)

Proceed with the following steps to unbox the Brother MFC J6920DW printer.

  • Use a knife or scissors to remove the protective tapes outside the Brother MFC J6920DW printer.
  • Take the product safety guide, instruction manual, and warranty card out from the box.
  • The instruction manual includes all the information related to the Brother MFC J6920DW printer setup.
  • Then, check whether both the black and color cartridges are available inside the box.
  • The installation CD/DVD, USB cable, and AC power cable are also present inside the box.
  • Take the Brother MFC J6920DW printer from the box. Now, remove the protective cover and then open the scanner lid cover to remove the plastic cover inside it.
  • Plug the printer to a nearby wall outlet and then turn it on. Set the basic preferences on the printer control panel.
  • After unboxing, install the ink cartridge, and then load the paper to print the test page.

Brother MFC J6920dw Driver

You need to get the latest version of the Brother MFC J6920DW printer driver. If you upgrade your Operating System to the latest version, few features of your drivers and software may not function properly. In such a case, you need to uninstall the current Brother MFC J6920DW printer driver and reinstall it.

Brother MFC J6920dw mac driver

Proceed with the following steps to download the Brother MFC J6920DW printer on Mac.

  • Open the Safari browser and then visit the ‘Welcome to Brother Solutions Center’ page.
  • Choose your region or country where you reside on the home screen.
  • Select the Downloads option, type the name of your Brother printer in the ‘Search by Model Name’ field, and click the Search button.
  • Choose the family and version of the Operating System of your computer when the Download page appears on the screen.
  • Make sure to select Mac in the Select OS Family section.
  • After selecting your Operating System, click the OK button.
  • Click the Pinter Driver in the Drivers section and then select the Download button.
  • Select the ‘Agree to the EULA and Download’ button at the bottom of the screen to begin the download process.

Brother mfc j6920dw driver windows 10

Follow the steps below to download the Brother MFC J6920DW printer driver on Windows 10.

  • Open the Google Chrome or other web browsers.
  • Visit the manufacturer site and then choose the place of residence on the main screen.
  • Select the Download option when the Support & Downloads page displays on the screen. Enter MFC J6920DW in the Search by Model Name section.
  • After entering the model name of your Brother printer, select the Search button.
  • Choose Windows in the Select OS Family section and then select Windows 10 in the Select OS Version section. Click OK.
  • Choose the drivers in the Drivers section as per your requirement.
  • But, you are recommended to download Full Driver & Software Package to access all the available features and functions of your Brother MFC J6920DW printer from your computer.
  • You can also install the Brother MFC J6920DW printer using the installation CD/DVD.
  • After inserting the installation CD into the CD drive, double-click the Setup file of your Brother MFC J6920DW printer to open it.
  • Then, proceed with the instructions displayed to install the Brother MFC J6920DW printer driver.

Brother MFC J6920dw Manual

The Brother mfc j6920dw manual can be downloaded from the manufacturer’s site. This manual can help you with sorting out several problems that the printer encounters and comprises information regarding setup, software and driver downloads, scanning, copying, and printing process. Launch the manufacturer website and enter the series number of your brother printer and select the language and then proceed to download the manual.

Brother mfc j6920dw Firmware update

  • The first step is to power on the brother printer and plug in the USB cable.
  • Windows 10,Click StartAll appsBrother product P-touch Update Software.
  • Windows Vista and 7, Double-click the P-touch Update Software icon.
  • Windows 8 & 8.1,Now, proceed to tap the Machine update icon.
  • Choose the printer and make sure that the machine is connected correctly message is displayed and then tap OK.
  • Then, choose the language and make sure that you select the checkbox next to the firmware update.
  • Then, proceed to click Transfer.Now, check with the content that has to be updated and then tap Start to begin the process.
  • The P-touch Update Software screen will be displayed.Next, tap OK to finish with the update.
brother-mfc-j6920dw-frimware-update

Brother MFC J6920dw Wireless Setup

  • Make sure that the router and the computer have already been set up.
  • Next, check for the network name and the password before you proceed.
  • Configure the wireless settings,
  • Situate the brother printer close to the network access point.
  • Ensure that the brother printer is powered on.
  • Make sure that the computer is powered on and Login with administrator rights.
  • Insert the CD-ROM into the CD drive of your computer.
  • For Windows,
  • First, the installation screen will be displayed. Select the model number and the language if prompted.
  • Now, click the Install MFL-Pro suite.
  • Click Allow when the User Account Control screen is displayed.
  • Next, click Yes to agree with the License Agreement once the window appears.
  • Select the Wireless network Connection and uncheck the Custom install.
  • Then, click Next. The Firewall/Antivirus detected screen would be displayed.
  • Click Change the Firewall Port Settings option to enable network connection and continue with the installation. Tap Next.
  • For Macintosh,
  • First, double-click the Brother icon on the desktop.
  • Next, double-click the Start Here OSX icon.
  • Now, select Wireless Network Connection and then tap Next.
  • The Installation Confirmation screen.
  • Make sure to check the Checked and Confirmed box and then tap Next.
  • The Network name will be shown, click Yes and then click Next.
  • Enable wireless networking,
  • Press the Settings option. Next, tap Wi-Fi and choose WLAN Assistant.
  • Now, the Switch network Interface to wireless message will be displayed.
  • Tap Yes to accept.
  • Press OK, and the printer will start connecting to the wireless network.
  • WLAN report will appear on the LCD screen, press OK.
  • Now, select Connection: OK on the computer and then tap Next.
  • Now, select the Brother printer that has to be installed.
  • Tap Next and go with the on-screen guidelines to install the printer driver for network connection.

Brother Mfc j6920dw Scanner Setup

The Brother MFC J6920DW scanner supports single and double-sided scanning. The maximum scan resolution of the Brother MFC J6920DW printer varies according to the scanning surface. The scan resolution of each surface is given below Interpolated - 19200 * 19200 dpi. Scanner Glass - 2400 * 2400 dpi. Optical (ADF) - 2400 * 1200 dpi. The Brother MFC J6920DW printer also helps you to save the scanned document to your email, computer, and in PDF file format.

Brother Mfc j6920dw Scan To Email

You can use the Easy Scan to Email option to save the scanned document to your mail-id. To get the detailed instructions about this feature, follow the instructions given below.

  • First, save your or recipients’ email address on your Brother MFC J6920DW printer.
  • Switch your Brother MFC J6920DW printer, flip right or left of the screen, and touch the Apps option.
  • Touch the OK button on the Information screen.
  • Press the Yes button in the confirmation dialog box that appears on the screen.
  • Now, from the list of apps, select the Easy Scan to Email option, and press the OK button.
  • Touch the Register or Delete Account option followed by Register Account.
  • Enter your email address in the given field and press the OK button.
  • Perform the on-screen instructions to complete the primary registration process.
  • Set the file type, scan settings, and other scan options.
  • Now, place a document you wish to scan in the Automatic Document Feeder and press the OK button.
  • Now, the Brother MFC J6920DW printer will start to scan the document placed on the ADF, and the scanned document is sent to the registered email id.

Brother Mfc j6920dw Scan To Computer

If you want to know how to scan using your Brother MFC J6920DW printer and save it to your computer, follow the instructions given below.

  • Turn on your computer and the Brother MFC J6920DW printer.
  • Verify that both the devices are connected to the same wireless network.
  • Make sure that the Brother MFC J6920DW printer driver is installed on your computer.
  • Check if the Brother Printer Utility is installed on your computer.
  • Place a document to be scanned on the ADF reader.
  • Now, touch the Scan icon available on the home screen of the Brother MFC J6920DW printer.
  • Scroll down the Scan menu list and select the Scan to PC option.
  • Press the OK button. Choose the type of scan when prompted.
  • Make sure that you have selected your computer correctly.
  • Now the Brother MFC J6920DW printer starts the scan operation.
  • After the completion of the scan operation, the scanned document copy is saved to the computer.

Brother Mfc j6920dw Scan To Pdf

To know how to perform the scan to PDF operation on your Brother MFC J6920DW printer, read the quick steps given below.

  • First, configure the Scan to File feature on your system.
  • Go to the Brother printer Utilities on your printer by following the instructions given below.
  • Click Start All Programs Brother Brother Utilities.
  • Now, enable the Scan to File feature on your Brother printer using the Scan key.
  • Now, open the scanner lid on your printer, place a document paper on the glass, and close it.
  • Press the Scan button followed by File OK.
  • After the scan process, the scanned document will be saved on your computer in the PDF format.

How to print envelopes on brother mfc j6920dw

Perform the steps below to print envelopes on the Brother MFC J6920DW printer.

  • Pull the input paper tray out from the Brother MFC J6920DW printer and then place a sheet of envelope in it.
  • Make sure you do not load a curled/damaged envelope into the paper tray.
  • The address side of the envelope should face down and the flap of the envelope should be on the left side while loading the envelope.
  • Open the paper tray cover of your Brother MFC J6920DW printer.
  • Slide the paper guide to fit the envelope in its correct position.
  • After loading the envelope, close the tray cover of the Brother MFC J6920DW printer.
  • Now, place the paper tray in back into the Brother MFC J6920DW printer.
  • Make sure to turn on the Brother MFC J6920DW printer.
  • On Windows, open the control panel window on the screen, and go to Hardware and Sound Devices and Printers Printer Properties to open the Printing Preferences window.
  • Select the paper size and then click the OK button at the bottom of the screen.

how to print labels on brother mfc j6920dw

Follow the steps below to print labels on your Brother MFC J6920DW printer.

  • Pull the manual feed slot out from the Brother MFC J6920dW printer.
  • Place the label into the manual feed slot.
  • The print side of the label needs to face down while loading it into the slot.
  • Now, close the manual feed slot cover of the Brother MFC J6920DW printer.
  • On your computer, open the Brother MFC J6920DW Printing Preferences window, and specify the envelope size, media type, and paper source.
  • Select the OK button after you set the print settings.
  • Now the Brother MFC J6920DW printer starts to print the labels.
how-to-print-lables-on-brother-mfc-j6920dw

Brother mfc j6920dw troubleshooting

The frequently occurring issues with the Brother MFC J6920DW printer are printer not turning, paper jam, and printer offline. When the problems are related to the ink cartridge, the Brother MFC J6920DW printer will display the black ink not working and cannot detect ink cartridge errors. Perform the appropriate troubleshooting steps to resolve the issue manually. You can get help from our technical support team for fixing any printer-related issue.

Brother Mfc j6920dw Not Turning

If your Brother MFC J6920DW printer does not turn On, then follow the troubleshooting instructions given below.

  • Try to perform a reset on the printer to fix this issue.
  • Disconnect all the power cables from the Brother printer.
  • Wait for a few minutes for the printer to release the external energy inside it.
  • After that, reconnect the power cord to the Brother MFC J6920DW and switch it On.
  • Check if the Brother printer is turn On. If not, then contact our technical experts to fix this issue.
brother-mfc-j6920dw-not-turning-on

Brother Mfc j6920dw Paper Jam

To clear the paper jam issue on your Brother MFC J6920DW printer, perform the instructions given below.

  • As soon as a paper jam occurs on your printer, it is intimated to you by means of an error message.
  • The error message is displayed on the printer screen.
  • To remove the jammed paper, first, turn off your Brother MFC J6920DW printer.
  • After that, hold the handle gap of the front tray, and pull it out of the Brother MFC J6920DW printer.
  • Now, try to take the jammed paper out of the printer using your hands.
  • Make sure not to tear the jammed paper while removing it out of the printer.
  • Check if any paper is jammed at the clear flap. If so, remove it.
  • After removing the jammed paper from the front tray, push in the tray, and open the back cover of the printer.
  • Check for jammed paper inside the printer, and if any, remove it using your hands.
  • After clearing all the jammed paper, try to print a test print to check if the Paper Jam error is cleared.

Brother Mfc j6920dw Black Ink Not Working

To resolve the Brother MFC J6920DW printer not printing black ink issue, follow the instructions given below.

  • Try to clean the ink cartridge. Take the ink cartridge out of the printer.
  • Get a lint-free cloth, dip it inside a small bowl of water, and clean the ink cartridge.
  • After cleaning the ink cartridge, leave it to dry for a few minutes before inserting it back into the Brother MFC J6920DW printer.
  • Now, try to print. If the issue remains unresolved, then check if the ink level in the cartridge is empty or low.
  • To check the ink levels, open the Brother Control Center wizard on your system.
  • Click Start Programs Brother Control Center.
  • Now, click the Device Settings option followed by Ink Level.
  • The ink status of your Brother printer will be displayed on the screen.
  • If the ink level is low/empty, then refill or replace the ink cartridge as per the instructions.
  • If the issue persists even after the ink levels are full, then contact our technical experts to fix it.

brother mfc j6920dw cannot detect ink cartridge

  • First, open the front door of the Brother printer.
  • Open the cartridge access door and wait till the carriage stops moving.
  • Then, press the levers facing downward and take the ink cartridges out from the printer.
  • Make sure the machine is switched on and then reinstall the cartridges.
  • The four ink cartridges have separate slots, place the cartridges matching the color of the levers.
  • Install the ink cartridges one at a time.
  • There will be arrow marks showing the slots. Install the cartridge carefully and wait until it clicks to its position.
  • Now, close the access door of the ink cartridge.
  • Make sure the ink cartridges that you have installed are genuine.

brother mfc j6920dw printer offline

First step - Set Brother mfc j6290 as the default printer.

  • Press Win+ R keys together.
  • In the Run dialog box, enter Control and click OK.
  • Now, select Devices and Printers under the Control Panel.
  • From the list of printers, right-click your Brother printer and choose Set as default printer.
  • Now, Brother mfc j6290 is set as the default printer.

Second step- Unpause and set online.

  • From the control panel, open the Devices and Printers option.
  • Next, choose See what’s printing by right-clicking on the Brother printer that you use.
  • Now, a pop-up window will appear. Tap Printer and then choose Open As Administrator.
  • Tap the Printer icon once more and untick the items like Use printer offline and pause printing.
  • Next, exit all the windows to check if the printer is Online.

Third step - Try canceling the print jobs.

  • First, click to open Devices and Printers in the Control panel window.
  • Right-click on the Brother printer mfc j6290 and Select See What’s printing.
  • Now, click Printer on the pop-up window and select Open As Administrator.
  • Next, tap Cancel All Documents and click Yes for confirmation.
  • Exit the window and wait for the printer to get back to the normal state.

The fourth step - Make sure that the firmware is upgraded, if not,

  • Launch the manufacturer download website and enter the model number that you are using.
  • Next, select the Operating system and version, and tap Search.
  • Search for the Firmware section and choose the Firmware Update tool.
  • Click Agree to the EULA and Download button.
  • Once the download is done, click to open the file and follow the instructions to update the firmware.

The fifth step- Make sure that the printer driver is updated.

  • Open the Devices and Printers window on the Control panel.
  • Next, right-click the brother printer and choose Remove device.
  • Click Yes for confirmation.
  • Now, launch the manufacturer website and search your model number.
  • Then, select and click Full Driver & Software Package.
  • Save the file and install it using the on-screen instructions.

Sixth step- Check whether the printer is switched on or waken from the sleep mode.

  • Check if the LCD screen displays any error message and try to restart the printer.
  • Also try to reset your printer if the problem exists.

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