Brother DCP 7065DN Troubleshooting Guide

Brother MFC T920DW Troubleshooting

Brother MFC T920DW Printer Not Connected

If your Brother MFC T920dw printer is not connecting properly, try to identify what causes the problem and fix it. During an important work, you might encounter such a problem and that might interrupt the work. Don’t worry. Here’s how to resolve the Brother MFC T920DW Troubleshooting issue.

At first, try to check whether the network cable is securely connected or not. If not, try to reconnect the network cable properly.

Testing the power cord:

If the power cord is damaged or is not connected correctly, your printer cannot be connected to any device and will not function. Disconnect the power cord from your printer and follow these steps:

  • Keep your Brother printer idle for a while.
  • Later, reconnect the power cord. Try to check whether your printer is connecting or not.
  • If the above-mentioned solution is not satisfactory, skip to the next one.
  • Ensure that your printer driver is correctly installed.
  • Verify the printer settings. If you need to make any changes, do it now.
  • You can also try to uninstall the Brother printer driver and reinstall it.
  • If you are connecting the Brother printer to a wireless network, first make sure that the wireless connection is working fine.

Brother MFC T920DW Printer Offline

To resolve this Brother MFC T920DW Troubleshooting issue, follow the guidelines mentioned below:

  • Check whether your Brother printer is powered on or not.
  • Check the printer’s LCD screen for any Paper Jam or Ink or Toner Empty error. If you find these errors, try to clear them out.
  • Ensure that your Brother printer is connected to the computer.

Set your printer as the default printer:

  • On your computer, click Start > All apps > Windows System.
  • Select Control Panel.
  • Click Hardware and Sounds > Devices and Printers, and then right-click your Brother printer.
  • Now, select Set as default printer from the list of options.

Remove all print jobs:

  • On your computer, click Start > All apps > Windows System.
  • Navigate to Control Panel and then click Hardware and Sounds > Devices and Printers.
  • Now, you can right-click your Brother printer. You'll find a list of options popping up.
  • Select See what’s printing.
  • Select the Printer menu at the top-left corner.
  • Select Cancel All Documents.

Check the printer status:

  • On your computer, click Start > All apps > Windows System.
  • Select Control Panel and then navigate to Devices and Printers by clicking Hardware and Sounds.
  • Now, you can right-click your Brother printer in the Devices and Printers section.
  • Select See what’s printing.
  • Select the Printer menu at the top-left corner.
  • Deselect the Use Printer Offline option, if it is selected. It removes the checkmark.

Brother MFC T920DW Not Connect To Wifi

    When you cannot connect your Brother MFC T920dw printer to Wi-Fi, ensure that you meet the requirements for Wi-Fi connection.

    Here’s how to resolve this Brother MFC T920DW Troubleshooting issue.

  • Try to turn off your Brother machine and turn it back again.
  • Ensure that you’ve enabled the network interface. If not, try to enable it.

Enabling the network interface:

  • On your printer control panel, press Settings.
  • Navigate to Network and then press OK.
  • Now, select your preferred interface and then press OK.
  • Make sure that you have a strong and active network connection between your computer and router.
  • Try to disable Windows Firewall on your computer. It resolves the issue.
  • Check the printer’s LCD screen for any Paper Jam or Ink or Toner Empty error. If you find any error, try to clear it out.

Brother MFC T920DW Not Printing

    Many reasons prevent your Brother MFC T920dw printer from working properly. Some of the reasons behind your printer not printing issue are given here:

  • Hardware issues
  • Software issues
  • Installation of the driver
  • Here’s how to troubleshoot the problem.

Perform basic troubleshooting:

  • Make sure that you have a strong connection between your Brother MFC T920dw printer and your computer.
  • Disconnect the power cord from your printer and also unplug the power cord from the electrical outlet.
  • Wait for about 2-3 minutes. Let your printer rest for a while. Later, connect one end of the power cord back into your printer and the other end into the electrical outlet.
  • Turn on your Brother printer.
  • You can now check if the problem is resolved or not.

Try updating the driver:

As your printer driver manages the communication between the printer and computer, you need to update the printer driver very often. An outdated driver can lead to a lot of Brother MFC T920DW Troubleshooting issues, including the printer not printing problem.

Brother MFC T920DW Scanner Not Working

    If your scanner does not work, you can try implementing the steps given below:
  • Ensure that you’ve downloaded the correct printer and scanner driver onto your computer.
  • Try to use the Brother TWAIN or WIA driver as the primary source.
  • Ensure that you update the scanner driver to its latest version.
  • Make sure that your Brother printer is connected to your wireless network.
Brother MFC T920DW Scan Troubleshooting

Brother MFC T920DW Paper Jam

    Paper Jam is the most common issue. You’ll receive an error message on your printer control panel whenever paper is stuck or jammed inside your printer.

    Here’s how to clear the paper jam issue:
  • Disconnect the power cord.
  • Pull the paper tray completely out of your Brother printer.
  • Locate and release the two green levers inside your printer to release the jammed papers.
  • Open the scanner unit of your Brother printer and then remove the jammed papers.
  • Later, close the scanner unit.
  • Try to remove the jammed papers by opening the Jam Clear Cover.
  • After removing all the jammed papers, close the Jam Clear Cover at the back of your printer.
  • Now, reconnect the power cord.
  • Place the paper tray back into your Brother printer.

Clearing The Jammed Papers In The Mp Tray:

  • Disconnect the power cord and then pull out the paper tray.
  • To release the jammed papers, pull the two green levers.
  • Take out the jammed papers.
  • Close the MP tray cover and place the paper tray back into your printer.
  • Few tips to avoid the paper jam issue:
  • Ensure that you load the paper correctly.
  • Do not exceed the paper limit (do not overload).
  • Try using the correct paper type while printing any documents.

Brother MFC T920DW Printing Blank Pages

    If your Brother printer prints only blank pages, try to examine the nozzle check pattern on your printer control panel.

  • On your printer control panel, press the Ink button.
  • Navigate to Impr.PrintQuality, select it, and then press OK.
  • Choose Impr.PrintQuality once again and press OK.
  • Next, press the Right arrow key.
  • Now, your Brother printer prints the Print Quality Check Sheet.
  • Try to check the quality of the prints.
  • If necessary, you can clean the print head. Here’s how to clean the print head.

Cleaning The Print Head:

  • On your printer control panel, press the Ink button.
  • Choose the Print Head Cleaning option and then press OK.
  • Select All and then press OK.
  • Choose the Normal, Strong, or Strongest option and press OK.
  • Press the Right arrow key.
  • Now, your printer will begin the print head cleaning process by following the simple Brother MFC T920DW Troubleshooting steps.