Brother mfc j491dw setup

brother-mfc-j491dw

Brother MFC j491dw Setup

The Brother MFC J491DW printer setup is quite easy to perform. Perform the guided instructions given below to set up your brand new Brother MFC J491DW printer.

  • Unpack the printer package by removing the outer packing cover.
  • Open the top opening of the Brother printer package.
  • Slowly, take the Brother MFC J491DW printer out of the package.
  • Along with the printer, you can find some essential components such as starter ink cartridges, quick setup guide, product safety guide, installation disc, and telephone line cord.
  • Take these components out of the package.
  • Now, load some paper in the front tray of the printer.
  • You can refer to the quick setup guide to know how to load paper into the printer’s front tray.
  • After loading paper in the front tray, switch on your Brother MFC J491DW printer.
  • You need to select a language and set the date & time on the printer’s control panel.
  • When prompted, install the ink cartridges in the printer.
  • Follow the on-screen printer instructions to finish the initial setup process.
  • After that, install the Brother MFC J491DW printer driver on your Windows or Mac system to finish the setup process.
  • After completing the setup process, try a test print or scan operation.

Brother MFC J491DW Driver

A print driver is used to assign print/scan jobs from your desktop or laptop device to the printer. A print driver software CD is provided with the printer during its purchase. You can also download the Brother MFC J491DW printer driver from this site by clicking the Driver Download button available on this screen.

Brother MFC J491DW Manual

The Brother MFC J491DW user manual contains all the information related to the printer. You can find information such as a quick setup guide, driver installation, and some common troubleshooting instructions. You can also download the PDF format of the Brother MFC J491DW printer’s user manual from this site by clicking the Manual Download button available on this screen.

Brother MFC j491dw Ink

Four ink cartridges are used in the Brother MFC J491DW printer. They are black, cyan, magenta, and yellow. Genuine ink cartridges are provided with the printer package while purchasing the device for the first time, and it is advised that you use only genuine ink cartridges when replacing these cartridges. The cartridge installation process is easy to perform. To know how to install the ink cartridges on the Brother MFC J491DW printer, read and proceed with the quick instructions discussed below. To get remote assistance in installing the ink cartridges on your Brother MFC J491DW printer, click the Call button available on this screen.

Brother MFC J491DW Ink Cartridges

  • Open the cartridge door.
  • You can find an orange protective part inside the cartridge slot, remove it.
  • Now, unpack each ink cartridge one-by-one and insert them into the respective slots.
  • Before inserting the cartridges, make sure to shake them horizontally for 15 times.
  • Close the cartridge door and follow the on-screen instructions to complete the cartridge installation.

Brother MFC J491DW Connect To Wifi

The quick steps given below will help you to connect the Brother MFC J491DW printer to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) method..

Using Push Method:

  • Switch on your Brother MFC J491DW printer and the wireless router.
  • On your Brother MFC J491DW printer’s home screen, navigate to the Settings menu.
  • Tap Network --> OK --> WLAN --> OK --> WPS --> OK.
  • Now the Enable WLAN? message will appear on the Brother MFC J491DW printer screen.
  • Press the Forward arrow button to continue with the process.
  • Once the Start WPS message is displayed on the printer screen, locate and press the WPS button on your wireless router.
  • Usually, the WPS button is found at the back of the router.
  • Once you press the WPS button on your Wi-Fi router, the Brother MFC J491DW printer will start to connect to your wireless network automatically.
  • If the connection setup is done successfully, the Connected message will appear on your Brother printer screen.
  • To complete the wireless setup, install the Brother MFC J491DW printer driver on your Windows or Mac system.
  • Finish the driver installation and try a test print.

Brother MFC J491DW Troubleshooting

The following topics cover some of the common printer issues and simple steps to resolve them. You can find the basic troubleshooting instructions in the user guide as well. If you need any assistance in fixing printer-related issues, you can contact our technical experts by clicking the Call button available on this screen.

Brother MFC J491DW Not Scanning To Wireless PC

The reasons for the scanning issue with Brother MFC J491DW printer are scanner unit malfunction, poor connection, improper driver installation, etc. The steps given below will help you resolve the scanning issue in no time.

  • Check if your Brother MFC J491DW printer is turned ON.
  • If the printer is turned OFF or in sleep mode, wake it and then try to perform the scan operation.
  • Make sure that your Brother MFC J491DW printer is set as the default printer on your system.
  • Now, try to perform the scanning operation. If the problem persists, proceed with the steps below.
  • Check if your Brother MFC J491DW printer and the wireless device are connected to the same Wi-Fi network.
  • If you have changed or replaced your wireless network settings, reconnect your Brother printer to a new Wi-Fi connection.
  • If the Wi-Fi connection setup process fails, the Brother MFC J491DW printer will automatically print the wireless connection report.
  • Identify the error code printed on the wireless connection report and perform the required troubleshooting process.
  • If the Brother MFC J491DW printer is connected to the Wi-Fi network successfully, the Connected message will appear on the screen.
  • You can also the Network Connection Repair Tool to fix this issue.
  • If the problem remains unresolved, remove and reinstall the printer driver. 

Brother Printer Jam MFC J491DW

Paper jam is the most common issue that you may face with any printer. This occurs when you use incompatible, damaged/wrinkled/curled print media for printing. Quick steps for clearing a paper jam are provided below.

  • If the paper jam has occurred in the Automatic Document Feeder (ADF), raise the document cover and using a piece of stiff paper or cardstock to remove jammed paper from it.
  • After removing the jammed paper from the ADF, lower the document cover and touch the Stop/Exit or OFF button on the Brother MFC J491WD printer control panel.
  • Similarly, to remove the jammed paper from the front tray of the Brother MFC J491DW printer, first, switch off your device and perform the instructions given below.
  • Draw the front tray out from the Brother MFC J491DW printer.
  • After that, using both the hands, slowly remove the jammed paper from the printer.
  • Once you have cleared all the jammed paper from the printer, push the tray into the Brother printer.
  • Try a test print on your printer to check if the paper jam issue is resolved.
  • To get remote assistance in clearing the jammed paper from the Brother MFC J491DW printer, click the Call button available on this screen.

Brother Printer MFC J491DW Not Printing

If your Brother MFC J491DW printer has stopped printing, follow the troubleshooting instructions given below.

  • If your Brother printer is turned OFF, turn it ON and try to print.
  • If the printer is turned ON and this issue occurs, check if any error message is displayed on the device screen.
  • The common error messages displayed on the printer screen are a paper jam, ink cartridge empty, or not installed properly.
  • Perform the required troubleshooting steps to clear the error.
  • After clearing the error messages displayed on the printer screen, try a test print.
  • Make sure you have placed only compatible print media in the input tray.
  • Check if the cartridges have enough ink and are installed properly into their slots.
  • If the Brother MFC J491DW printer still does not print, check your device (Brother MFC J491DW printer) status on the system.
  • Go to the Devices & Printers section on your system.
  • Locate your Brother MFC J491DW printer and right-click on it.
  • Tap See what’s printing --> Printer.
  • Make sure to select the Use Printer Offline option.
  • To get more assistance, click the Call button to contact our technical experts.