Brother MFC J480DW Troubleshooting Guide

Brother MFC J480DW Troubleshooting

Brother MFC J480DW Printer Troubleshooting

Brother MFC J480DW Paper Jam

When there is a paper jam on your Brother MFC-J480DW printer, it will show you where the jam has exactly occurred. A paper jam can occur anywhere inside the printer, and so, you need to locate the area and remove the jammed paper accordingly. Follow the below mentioned steps for Brother MFC J480DW Troubleshooting Solutions.

  • If the LCD of your Brother printer displays Jam A Inside/Front, unplug the power cord from the printer and pull out the paper tray completely out of the printer.
  • Pull the green levers and release the jammed paper.
  • Lift the scanner cover of the printer using both hands.
  • Now, take out the jammed paper stuck inside the printer.
  • If the printer's LCD shows the Repeat Jam A error, move the print head and take out the jammed paper stuck inside. Make sure that you haven't left any paper scraps in the corners of the printer.
  • If the paper is jammed under the print head, unplug the power cord from the printer. Then, move the print head and take out the jammed paper.
  • Once you have removed all the jammed paper, close the scanner cover and reconnect the power cord.
  • If you prefer to prevent paper jam errors, always make sure to load paper only after fanning and aligning the sheets neatly. Do not load damp or curled paper into the paper tray. Also, make sure not to exceed the indicated limit.

Brother MFC J480DW Paper Feed

  • If your Brother MFC-J480DW printer doesn't feed paper, the problem might be with incorrect paper loading, paper jam, or dust accumulation. Go ahead with the troubleshooting techniques mentioned below and fix the Brother MFC J480DW Troubleshooting issue effectively.
  • Check whether you have loaded sufficient paper into the paper tray. If not, take a stack of paper and refill the paper tray. Then, press the Black Start and Color Start buttons.
  • Check whether the jam clear cover is closed at both ends. When there is a paper jam on your printer, it may fail to feed paper. In that case, remove the jammed paper from the printer and check whether the issue is resolved.

If you cannot resolve the problem yet, follow the instructions mentioned below and clean the paper pick rollers and then check whether you have resolved the issue.

  • Unplug the power cord from the printer.
  • Close the paper support flap and the paper support.
  • Take out the paper tray completely from the printer.
  • Clean the paper pick rollers with a soft damp cloth. Once the rollers get dried, insert the paper tray back into the printer.
  • Now, reconnect the power cord.

Brother MFC J480DW Is Not Printing

  • If your printer is not printing, check whether it is turned on. Make sure that the electrical outlet you are using is working fine. You can check its functionality by using a different device.
  • If the printer shows any error code, fix it first and then check whether it can print now.
  • If you are using an Ethernet cable, check whether there is a stable connection between your Brother printer and the router. Disconnect and reconnect the cable on the router and the Brother printer.
  • Now, check whether your printer can print.
  • It is essential to set your Brother printer as the default one. If you haven't set it as the default one, the jobs you send from your computer will be sent to a printer that you have chosen as the default.
  • On your computer, hit on the Start button and navigate to the Devices and Printers section.
  • Right-click on your Brother MFC-J480DW printer and choose the Set as default printer option.
  • Now, check whether your printer can print.

Brother MFC J480DW Printing Blank Pages

  • If your printer prints blank pages, the problem might be with the print quality. In that case, check the print quality by following the instructions mentioned below.
  • On your printer, press Settings, press the navigation keys and select Ink/Maintenance Impr.PrintQuality Impr.PrintQuality. In every selection, press the OK button.
  • Now, press the Color Start button. Now, the printer will start to print the Quality Check Sheet.
  • It can show you the quality of the four color blocks on the sheet. When the LCD asks about the print quality, choose your answer using the navigation keys. Then, press the OK button to start the cleaning process. Once the print head cleaning gets completed, print the Quality Check sheet again and check whether Brother MFC J480DW Troubleshooting issue is resolved.
  • If your Brother MFC-J480DW printer prints blank pages, place a document with an image or text into the document feeder and try to make a copy. If it successfully creates a copy, it signifies that the printer doesn't have any issue. But the problem might have occurred due to incorrect settings or a corrupted printer driver.

Brother MFC J480DW Printer Offline

  • If your printer goes offline, it might be due to an unstable Internet connection. So, fix it first and then check whether you can find your printer online.
  • If the Internet connection is stable enough, then proceed with the next step.
  • If you have enabled Use Printer Offline, you must disable it. To do so, go to the Devices and Printers section on your computer.
  • Locate and right-click on your Brother MFC-J480DW printer and choose the See what's printing option.
  • Click on the Printer tab, and if the Use Printer Offline option is enabled, disable it and check whether you can find your printer online.
  • An outdated printer driver may cause significant issues on your printer, so update the printer driver and then check whether the issue is resolved.
  • You can get the printer driver from the official support page of Brother.
Brother MFC J480DW Troubleshooting
  • Whatever the problem, a simple power cycle may fix it efficiently. To power cycle your printer, turn it off and let it be idle for a minute. Then, turn on your printer.
  • Now, check whether you have fixed the issue.

Brother MFC J480DW Connected To Wi-Fi But Not Printing

  • Make sure that you have connected your printer to the same network to which your computer is connected. Also, check whether the Internet connection is stable enough.
  • Keep your printer near your Wi-Fi router range and then check whether your printer is able to function.
  • Power cycleyour Brother printer.Turn off your Brother printer and unplug the power cord. After a minute, reconnect the power cord to your Brother printer and turn it on. Now, check whether the issue is resolved.
  • Updating the printer driver can help sort out most of the issues related to your Brother MFC-J480DW printer. Thus, update the printer driver to the latest version and check whether your printer can print now.
  • If you have enabled the Use Printer Offline option, your printer will not print the documents. Thus, go to the Devices and Printers section. Right-click on your Brother printer and choose the See what's printing option. Go to the Printer tab and disable the Use Printer Offline option.

Brother MFC J480DW iPrint & Scan Not Working

  • Brother iPrint Scan enables you to print and scan from your smartphone. If it is not working, try out the troubleshooting techniques mentioned below and check whether you can fix the issue.
  • Make sure that you have connected your mobile phone to the same network to which your printer is connected. Also, check whether the connection is stable enough. If not, fix it first and then check whether the iPrint Scan application is working.
  • Uninstall the application from your smartphone and reinstall it. Then, check whether it can work.
  • Not all smartphones are compatible with the iPrint Scan application, so check the compatibility of your smartphone and then see whether the issue is resolved.
  • An outdated version may cause more significant issues. Thus, update the iPrint Scan application to the latest version and then check whether you have resolved the Brother MFC J480DW Troubleshooting issue.