Brother MFC 7360n Printer Troubleshooting

brother mfc 7360n paper not feeding

Proceed with the following guidelines to rectify the paper feeding problem in Brother MFC 7360N printer.

  • Make sure to load a paper below the maximum paper mark.
  • Check the quality of the paper and also, fit the paper guides in the correct position.
  • Remove torn paper from the paper tray.
  • Replace the drum if the problem is with the drum unit.
  • If you do not load the suitable paper type in the tray, do the following to change the settings on Windows to fix the paper feeding issue.
  • Open the Menu bar, click the File option, and select Print.
  • Ensure the name of the printer in the next window and click the Properties option.
  • Go to Advanced tab, click the Other Print Options icon, and select Improve Print Output.
  • Click the Reduce Paper Curl in the list and close the dialog box window.
  • Finally, select the OK button to print the document.
  • Make sure to close the back cover of your printer properly
paper not feeding

brother mfc 7360n paper jam issue

Follow the instructions below to solve the paper jam issue inside the printer.

  • Turn on your printer and leave it for 10 minutes to cool and open the front cover of the Brother MFC 7360N printer.
  • Lift the drum unit and toner cartridge assembly from the Brother printer.
  • Gently clear the jammed paper from the drum unit as well as the toner cartridge assembly.
  • Open the Scanner cover and remove the jammed paper from the output paper tray.
  • Once you removed the jammed paper from the output tray, close the scanner cover.
  • Keep the drum unit and toner cartridge back to its original position.
  • Close the front cover of the Brother MFC 7360N printer.
  • f the paper jam issue occurs under the document cover, do the next step to fix the issue.
  • Open the document cover and use both your hands to gently pull out the jammed paper out from the document cover.
  • Once you are done with clearing the jammed paper under the document cover, close the document cover, and click the Start/Exit button on the printer.
  • Now, you can perform the printing operation without encountering an error.
  • f the paper jam happens in the paper tray, proceed with the procedure below to solve the paper jam issue.
  • Remove the paper tray out from the printer.
  • The jammed paper needs to be removed from the output paper tray and loaded back into the paper tray for printing.
  • Also, make sure to remove or clear the torn paper from the paper tray or the document feeder.

brother mfc 7360n Not connecting

You can resolve the connectivity issue in two ways.

Method 1: Use Printer Troubleshooter to solve the issue

  • Enter Troubleshooting in the search bar to open the troubleshooting window displayed on the screen.
  • Click the View All option on the left side of the window panel.
  • Select the Printer option and follow the steps displayed on the screen to finish the troubleshooting process.
  • Do the next method if you are unable to resolve the issue.
  • Method 2: Update the Printer Driver

    • Download the latest driver for your Brother MFC 7360N printer driver from the manufacturer’s site.
    • Before you install the latest version of the printer driver, uninstall the current driver.
    • Press the Windows and X keys simultaneously and choose the Device Manager from the displayed list.
    • Locate the current printer driver from the list.
    • Right-click the current driver software from the given list and click the Uninstall option to uninstall the printer driver from your computer.
    • Do the instructions on the screen to finish the Uninstallation.
    • Once you complete the uninstallation, restart your computer and proceed with the installation steps to install the latest version of the printer driver.
    • Double-click the downloaded file to open the printer driver.
    • Perform the steps displayed on the screen to install the updated version of the printer driver.
    • Restart your computer and ensure that you have installed the printer driver properly.

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