How To Do Brother DCP T310 Troubleshooting?

Brother DCP T310 Troubleshooting

Brother Dcp T310 Printer Troubleshooting

Troubleshooting the Brother DCP T310 printer is quite simple if you know how to handle it. Your printer will show the relevant error message on the LCD panel whenever it encounters a problem with printing or scanning. You can identify the errors on the LCD panel to make troubleshooting easier. In case you are stuck while perform the Brother DCP T310 troubleshooting, click the Call button on this page and contact us for assistance.

BROTHER DCP T310 PRINTER NOT CONNECTED

  • If your Brother DCP T310 printer is not connected to your computer or Wi-Fi network, then restart it first.
  • Ensure that you have placed the printer close to your Wi-Fi network.
  • Check the connection between your printer and computer.
  • You can use the Brother Network Repair utility to automatically identify and repair the connection issues.
  • Disconnect the additional printer connected over the network.
  • Restart your router and reconnect your printer to the wireless network.
  • If you cannot connect using Wireless Setup Wizard, try the WPS Push Button method.
  • If your Brother printer is still not connected to your computer, reinstall the printer driver or reset your printer to factory defaults.
Brother Dcp T310 Troubleshooting

BROTHER DCP T310 PRINTER OFFLINE

Is your Brother DCP T310 printer offline? Check if there is a communication breakdown. Ensure that your printer is turned on. Then, check the connection between your printer and Windows computer. If your printer status is still showing offline, try these troubleshooting steps.

Solution 1: Disable Use Printer Offline

  • On your Windows computer, click the Start menu and type 'control' in the search field.
  • Click to open Control Panel from the search result.
  • Click the Devices and Printers tab in the Control Panel window.
  • Give a right-click on your printer's icon and select the See what's printing option.
  • Cancel the pending print jobs, if any.
  • Click the Printer tab and deselect the Use Printer Offline option from the drop-down list.

Now, select your printer check if the status is offline.

Solution 2: Set printer as default

  • In the Control Panel window, click the Devices and Printers tab.
  • Locate your printer's icon from the displayed list.
  • Check if there is a green checkmark on your printer's icon. If not, right-click the printer icon and select the Set as default printer option.

Solution 3: Restart Print Spooler

  • On your Windows computer, open the Run dialog box by pressing Windows + R.
  • Type 'services.msc' in the Run dialog box and hit the Enter key to open the Services window.
  • Next, locate the Print Spooler service from the displayed list.
  • Right-click the Print Spooler service and select the Restart option.
  • Reboot your computer and check if your printer status is still offline. If so, run the printer troubleshooter.

Brother MFC B7715DW Driver

Basically, the printer driver is the only gateway to access the printer from any device. After completing the initial setup of the printer, it is advised to install the printer driver on your device to avoid Brother DCP T310 troubleshooting. Let us see the steps for downloading and installing the Brother MFC B7715DW printer driver for the Windows and Mac computers.

BROTHER DCP T310 NOT CONNECTING TO WIFI

  • Is your Brother DCP T310 printer not connecting to Wi-Fi? Reduce Wi-Fi interference by removing electronic gadgets near your printer.
  • Place your printer close to your router.
  • Restart your router and printer.
  • Reconnect your printer to your local wireless network using some other wireless setup methods.
  • Use the Brother Network Connection Repair tool to automatically detect and resolve the connection issue.
  • Print a network connection report and verify if you have entered the correct wireless credentials for the wireless setup.
  • If necessary, reset the network settings on your printer to fix the Wi-Fi connection issues.

BROTHER DCP T310 NOT PRINTING

    If your Brother DCP T310 printer is not printing any documents, try these troubleshooting steps.

  • First, verify if your printer is turned on.
  • Next, check the paper input tray. If you have not loaded the paper stack into the paper tray, load it first.
  • Check for the error messages on the LCD panel. If you find any, identify the error and execute the correct troubleshooting steps to fix it.
  • Verify if the connection between your printer and computer is stable.
  • For wireless connection issues, use the Brother Network Connection Repair Tool.
  • Make sure that you have selected your printer's name in the Print dialog box on your computer.
  • Click on Properties or Preferences in the Print dialog box to open the Printer Properties window.
  • Check if the print settings are correct. If not, modify them and click OK.
  • Cancel the pending print jobs, if any.
  • Try printing a test page from your computer to check if the printing issue has been resolve.
  • If the problem remains unsolved, reinstall the printer driver.

BROTHER DCP T310 PAPER JAM

  • If a paper is jammed inside your Brother DCP T310 printer, you will see the Paper Jam error on the LCD panel.
  • When your printer shows the paper jam error message, unplug the power cord from the wall outlet.
  • After turning on your printer, pull out the paper tray.
  • Open the scanner unit and then position it.
  • Check for any paper jam in the following areas.
  • The front part of the printer
  • The rear side of the printer
  • Multi-purpose tray
  • If you detect the jammed paper, remove it gently from the printer without damaging the internal parts.
  • Reconnect your printer to an electrical outlet using the power cord and turn on your printer by pressing the Power button.
  • To avoid the Paper Jam error in the future, use printer-supported paper.
  • Make sure to fan the paper stack before loading it into the paper tray.
  • Also, make sure not to adjust the paper stack too tightly with the paper guides.

BROTHER DCP T310 SCANNER NOT WORKING

  • Is your Brother DCP T310 scanner not working as expected? Check if you have placed the original document correctly on the scanner glass.
  • Verify if the connection between your printer and computer is stable.
  • Make sure that your printer's name is selected in the Brother ControlCenter4 utility.
  • Check the scan settings in the Brother ControlCenter4 utility.
  • Go to the Device Settings tab in the Brother ControlCenter4 window and verify the scan settings in the dialog box that appears.
  • Try scanning your document and check if the problem has been resolved.
  • If the problem persists, open the Scanner Properties window on your computer and click the Network Setting tab.
  • Select the Specify your machine by address option and enter the IP address of your printer.
  • Click Apply followed by OK.
  • If necessary, you can reinstall the scanner driver on your computer to make your scanner work normally.

BROTHER DCP T310 PRINTING BLANK PAGES

  • If your Brother DCP T310 printer is printing blank pages, check the print settings from the Print dialog box on your computer.
  • Set the correct print settings to skip blank pages while printing your documents.
  • Ensure that your printer is running on sufficient ink. If not, refill the ink tanks.
  • If you are getting partially blank pages while printing, clean the print head.
  • Go to your printer's control panel and press the Menu button.
  • Select the Maintenance option and press the OK button.
  • Choose Cleaning and press the OK button.
  • Select the Black, Color, or All option and then press the OK button.
  • Finally, press either Mono Start or Color Start to clean the print head automatically.
  • After completing the Brother DCP T310 troubleshooting, restart your printer and check if the problem has been resolved.